Speak With a Designer
Start with a conversation, not a form
There is no call centre and no fixed package. Write to us directly and an Addis-based designer replies personally, almost always the same day.
- Reply Time
- Within 24 hrs
- Based In
- Addis Ababa
- Support
- 24/7 In-Country
- Deposit
- Only When Right
Get In Touch
Describe the trip, however unformed
An unfinished idea is a fine place to start. We'll come back with the right questions, a route worth considering, and a straight number on what it costs.
- Telephone
- +1909-450-7246
- +1909-450-7246
- Office
- Bole Medhaniallem, Cape Verde Street 1000, Addis Ababa, Ethiopia
- Hours
- Monday to Saturday 8:00 AM - 5:30 PM
What Happens Next
From first message to first draft
Four steps in total, and nothing is charged until the third one is right.
01
Tell us the shape of it
One paragraph is plenty. Rough dates, how you like to move, and what you actually want the trip to feel like.
02
A designer drafts a route
Inside 24 hours, a named designer sends back two or three real options with honest, all-in pricing.
03
We revise until it fits
Most itineraries go through two or three drafts. No deposit changes hands until you're genuinely happy with it.
04
We stay reachable throughout
Met at arrival, guided the whole way, with a direct line to your designer open for the length of the trip.
Our Promise
What stays true on every trip we run
Run by people who live here
An Addis Ababa-based team of designers, guides and drivers who have worked as a unit for years — not a distant office booking through a local subcontractor.
Built from a blank page
No route on this site is fixed. Every itinerary starts from your pace, your interests and your tolerance for altitude, and is drawn from there.
Doors that don't open for everyone
Curators, clergy, archaeologists and artisans who make time outside normal hours, through relationships built over years rather than booking fees.
One point of contact, start to finish
A single named designer follows your trip from first enquiry to final departure, with a direct line open for the whole journey.
Common Questions
Before you write
Straight answers about how planning with us actually works.
How quickly will someone reply?
An Addis Ababa–based designer usually replies the same day during Monday to Saturday 8:00 AM - 5:30 PM. Outside those hours we still monitor urgent messages, and someone on the ground remains reachable once your trip is underway.
Do I need a finished itinerary before I write?
No. A rough window, how many travellers, and what draws you to Ethiopia is enough. We treat the catalogue routes as starting points and redraw the trip around your pace, altitude comfort and interests.
When do you take a deposit?
Only after you are happy with a draft itinerary and pricing. There is no obligation for an exploratory conversation, and we will not ask for payment while we are still shaping the trip.
Can you help with visas and flights?
We advise on Ethiopian e-visa requirements and domestic flight timing, and we book in-country logistics. International flights stay with you or your own agent unless you ask us to arrange something specific.
Who will I speak with?
You write to Simien Ethiopia Tours directly — not a call centre. One named designer follows your enquiry through to departure, with a phone and WhatsApp line open on the ground.